Privacy policy


Privacy Policy

Last updated: May 2026

Introduction At SAURORA, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit or make a purchase from our store.

Information We Collect When you visit our store or place an order, we may collect the following information:

  • Name and contact information (email, phone number)
  • Billing and shipping address
  • Payment information (processed securely — we do not store card details)
  • Order history and purchase details
  • Device and browsing information (via cookies)

How We Use Your Information We use your information to:

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Respond to your questions and customer service requests
  • Improve our store and customer experience
  • Send marketing emails (only if you have opted in)

Sharing Your Information We do not sell your personal information. We may share it with trusted third parties only as needed to operate our store, including:

  • Shopify – our e-commerce platform
  • Canada Post – to fulfill and ship your orders
  • Payment processors – to securely handle transactions

Cookies Our store uses cookies to enhance your browsing experience and help us understand how customers use our site. You can disable cookies in your browser settings, though this may affect some store functionality.

Your Rights (Canadian Customers) Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:

  • Access the personal information we hold about you
  • Request corrections to your information
  • Withdraw consent for marketing communications at any time

To exercise these rights, contact us saurorabrand@gmail.com.

Data Retention We retain your personal information for as long as necessary to fulfill orders and comply with legal obligations.

Third-Party Links Our store may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

Changes to This Policy We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

Contact Us If you have any questions about this Privacy Policy, please contact us at saurorabrand@gmail.com.